Privacy Policy
Papa Raconte Une Histoire, through its division My Words My Story, is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Ontario regulations.
1. Collection of Personal Information
My Words My Story collects personal information only as necessary to deliver services, including website creation, marketing management, book printing, digitalization, and related services. Information collected may include contact details, business information, and any other relevant data provided by the client during our collaboration.
2. Use of Personal Information
Collected information is used solely to provide, support, and enhance our services, develop personalized solutions, and communicate updates on project progress. My Words My Story does not share client information with third parties without explicit consent, except as required by law.
3. Data Storage and Security
Personal information is securely stored on our servers, and we apply rigorous technical and organizational safeguards to protect it from unauthorized access, disclosure, or misuse.
4. Data Retention and Deletion
Client data is retained only as long as necessary for the purposes for which it was collected. Upon the conclusion of a client contract, all client data is removed from our servers within 30 days. Clients may request data deletion at any time, and we will comply promptly, ensuring all personal data is removed within the 30-day period.
5. Client Rights
Clients have the right to access, update, or request the deletion of their personal information. For assistance, clients may contact our privacy officer at info@mywordsmystory.com.
6. Changes to Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
Contact Us
For questions regarding our Privacy Policy or data practices, please contact us at:
Papa Raconte Une Histoire – My Words My Story
Toronto, Canada